Run:AI is looking for a Professional Services Engineer with Security Clearance.
In this role you will be responsible for the following:
-Working with Run.AI’s customers on a daily basis to maximize the value from the Run.AI software
-Installing Run:AI Software on customer environments (Including dependencies such as Kubernetes, NVIDIA Drivers, Docker)
-Onboarding and training of customers. Perform training sessions for different customer personas such as IT administrators and Researchers (e.g. Data Scientists)
-Configuring and integrating Run.AI in the customer environment (for example: integrating with organizational systems such as LDAP, connecting to an organizational docker registry, setup users and distribute profiles, UI setup)
-Troubleshooting issues and supporting customer’s technical issues post onboarding
-Work closely with members of Support and Engineering teams to quickly resolve any client issues and drive customer post-sales satisfaction