We are Runai Labs Ltd. and Runai Labs USA Inc. (“Run:AI “ “us”, “we”, or “our”) recognize and respect the importance of maintaining the privacy of our customers and their end users. This Privacy Notice describes the types of information we collect from you when you visit our website and/or platform (respectively “Site” and ”Platform”) and/or use our services (“Services”). This Privacy Notice also explains how we process, transfer, store and disclose the information collected, as well as your ability to control certain uses of the collected information. If not otherwise defined herein, capitalized terms have the meaning given to them in the Terms of Service, available at https://www.run.ai/terms-of-service/ (“Terms”). “You” means any adult user of the Site, Platform and/or Services.
If you are an individual located in the European Union (“EU Individual”), some additional terms and rights may apply to you, as detailed herein.
Runai Labs Ltd. and Runai Labs USA Inc. are joint controllers in respect of the processing activities outlined in this Privacy Notice. For further details regarding Runai Labs Ltd.’s arrangement with Runai Labs USA Inc., please contact us at [email protected] Runai Labs Ltd.’s details and contact information are as follows: 17 Haarba’a st, Tel-Aviv, Israel. Runai Labs USA Inc.’s details and contact information are as follows: Delancey 85 St, New York, NY, 10002, USA.
When we process information in the context of providing Services to our customers (“Customers”), including with regard to each Customer’s end users, the applicable Customer serves as a controller with respect to such Customer’s end user Personal Data (as defined below) and we serve as a processor on its behalf.
“Personal Data” means any information that refers, is related to, or is associated with an identified or identifiable individual or as otherwise may be defined by applicable law. This Privacy Notice details which Personal Data is collected by us in connection with provision of the Services.
The key points listed below are presented in further detail throughout this Privacy Notice. You can click on the headers in this section in order to find out more information about any topic. These key points do not substitute the full Privacy Notice.
Personal Data We Collect, Uses and Legal Basis
Depending on your usage, we collect different types of data and we and any of our third-party sub-contractors and service providers use the data we collect for different purposes, as specified below. It is your voluntary decision whether to provide us with certain Personal Data, but if you refuse to provide such Personal Data we may not be able to register you to the Site, Platform and/or provide you with the Services or part thereof.
Data Collected from the Site:
Contact Information - In order to contact us through the Site, you will be required to provide us with the following Personal Data: name, email address and company name.
How we use this data: (1) respond to your inquiries and requests and to contact and communicate with you; and (2) to provide you with informational newsletters and promotional materials relating to our Platform and Services, including via email. For more information about our direct marketing activities and how you can control your preferences, please see the Direct Marketing section below.
Legal Basis: We process this Personal Data for the purpose of responding to your inquiries and requests, which is considered performance of a contract with you, as applicable, including responding to your inquiries and requests and providing customer support.
Automatically Collected Data - When you visit the Site, we automatically collect information about your computer or mobile device, including non-Personal Data such as your operating system, and Personal Data such as IP address, device ID, and subject to your consent as may be required under applicable law, (geo) location, as well as your browsing history and any information regarding your viewing history on the Services or Site. For more information about the cookies and similar technologies we use and how to adjust your preferences, please see the section “Cookies and Similar Technologies” below.
How we use this data: (1) to review usage and operations, including in an aggregated non-specific analytical manner, develop new products or services and improve current content, products, and Services; (2) to prevent fraud, protect the security of our Site and Services, and address any problems with the Site and/or Services; (3) to provide you with customized content, targeted offers, and advertising related to our products and Services, based on your usage history on the Site/App/Platform, on other third-party sites or apps you may visit and/or use, or via e-mail.
Legal Basis: We process this Personal Data for our legitimate interests to develop and improve our products and Services, review usage, perform analytics, prevent fraud, for our record keeping and protection of our legal rights and to market our own products and services. ’Additional information regarding direct marketing is provided below.
Statistical Information and Analytics
We and/or our service providers use analytics tools, including “Google Analytics” to collect and analyze information about the use of the Site and/or Services, such as how often users visit the Site, what pages they visit when they do so, and what other sites and mobile applications they used prior to visiting the Site. By analyzing the information we receive, we may compile statistical information across a variety of platforms and users, which helps us improve our Site and Services, understand trends and customer needs and consider new products and services, and tailor existing products and services to customer desires. The information we collect is anonymous and aggregated and we will not link it to any Personal Data. We may share such anonymous information with our partners, without restriction, on commercial terms that we can determine in our sole discretion. You can find more information about how Google collects information and how you can control such use at https://policies.google.com/technologies/partner-sites.
Data Collected from the Platform:
Platform Registration Data - In order to use our Platform and/or receive related Services, you will be required to register and provide us with the following Personal Data: your email address and password.
How we use this data: (1) to provide you with the Platform and/or Services and to respond to your inquiries and requests and to contact and communicate with you; (2) to prevent fraud, protect the security of and address any problems with the Platform, and (3) to provide you with informational newsletters and promotional materials relating to our Platform and Services, including via email. For more information about our direct marketing activities and how you can control your preferences, please see the Direct Marketing section below.
Legal Basis: (1) We process this Personal Data for the purpose of providing the Services to you and our Customers, which is considered performance of a contract with you or our Customers, as applicable, including responding to your inquiries and requests and providing customer support. (2) When we process your Personal Data for the purposes of preventing fraud, protecting the security of and/or addressing problems with the Site and Services and/or for the purpose of providing you with informational newsletters and promotional materials relating to our Services, such processing is based on our legitimate interests.
Data collected by means of the Platform – when Customers and their personnel use the Platform, we collect the following data: When you use the Platform, we automatically collect information about your computer and machine, including machine name, internal IPs, Machine characteristics including CPU/GPU/Memory, list of workloads being run by the user including, container names, requested and allocated GPU/CPU resources, job statuses, names of container owners, training status information sent by container itself, list of projects names and quotas.
How we use this data: To provide you with the Services.
Legal Basis: We process this Personal Data for the purpose of performance of a contract with you.
Additional Uses of Data
As described above, we may use Personal Data to let you know about our products and Services that we believe will be of interest to you. We may contact you by email, post, or telephone or through other communication channels. In all cases, we will respect your preferences for how you would like us to manage marketing activity with respect to you. To protect privacy rights and to ensure you have control over how we manage marketing with you:
Sharing the Personal Data We Collect
We share your information, including Personal Data, as follows:
As joint controllers, we at Runai Labs Ltd. and Runai Labs USA Inc. share information, including your Personal Data, with each other where this is necessary to provide you with our products and Services, and for the purpose of management of our business.
Service Providers, and Subcontractors
We disclose information, including Personal Data we collect from and/or about you, to our trusted service providers and subcontractors, who have agreed to confidentiality restrictions and who use such information solely on our behalf in order to: (1) help us provide you with the Site, Platform and/or Services; (2) aid in their understanding of how users are using our the Site, Platform and/or Services; (3) for the purpose of direct marketing (see above for more details)
Such service providers and subcontractors provide us with IT and system administration services, data backup, security, and storage services, data analysis and help us serve advertisements and provide other marketing services.
Your Personal Data may be disclosed as part of, or during negotiations of, any merger, sale of company assets or acquisition (including in cases of liquidation) in such case, your Personal Data shall continue being subject to the provisions of this Privacy Notice.
Law Enforcement Related Disclosure
We may share your Personal Data with third parties: (i) if we believe in good faith that disclosure is appropriate to protect our or a third party’s rights, property or safety (including the enforcement of the Terms and this Privacy Notice); (ii) when required by law, regulation subpoena, court order or other law enforcement related issues, agencies and/or authorities; or (iii) as is necessary to comply with any legal and/or regulatory obligation.
We may use your Personal Data as required or permitted by any applicable law, for example, to comply with audit and other legal requirements.
We use subcontractors and service providers and have affiliates who are located in countries other than your own, such as the United States of America and send them information we receive (including Personal Data). We conduct such international transfers for the purposes described above. We will ensure that these third parties will be subject to written agreements ensuring the same level of privacy and data protection as set forth in this Privacy Notice, including appropriate remedies in the event of the violation of your data protection rights in such third country.
Whenever we transfer your Personal Data to third parties based outside of the European Economic Area (“EEA”), we ensure a similar degree of protection is afforded to it by ensuring at least one of the following safeguards is implemented:
Please contact us at [email protected]] if you would like further information on the specific mechanism used by us when transferring your Personal Data out of the EEA.
We have implemented and maintain appropriate technical and organization security measures, policies and procedures designed to reduce the risk of accidental destruction or loss, or the unauthorized disclosure or access to Personal Data appropriate to the nature of such data. The measures we take include:
Safeguards – The physical, electronic, and procedural safeguards we employ to protect your Personal Data include secure servers, firewalls, and SSL encryption of data.
Access Control – We dedicate efforts for a proper management of system entries and limit access only to authorized personnel on a need to know basis of least privilege rules, review permissions quarterly, and revoke access immediately after employee termination. ]
Internal Policies – We maintain and regularly review and update our privacy related and information security policies.
Personnel – We require new employees to sign non-disclosure agreements according to applicable law and industry customary practice.
Encryption – We encrypt the data in transit using secure protocols.
Database Backup – Our databases are backed up on a periodic basis for certain data and are verified regularly. Backups are encrypted and stored within the production environment to preserve their confidentiality and integrity, are tested regularly to ensure availability, and are accessible only by authorized personnel.
However, no method of transmission over the Internet or method of electronic storage is 100% secure. Therefore, while we strive to use commercially acceptable means to protect your Personal Data, we cannot guarantee its absolute security.
As the security of information depends in part on the security of the computer you use to communicate with us and the security you use to protect user IDs and passwords, please take appropriate measures to protect this information.
Your Rights - How to Access and Limit Our Use of Certain Personal Data
Subject to applicable law and certain exemptions, and in some cases dependent upon the processing activity we are undertaking, you have certain rights in relation to the Personal Data that we or other controllers hold about you, as detailed below. For any requests to exercise such rights with respect to information held by other controllers, please contact the applicable controller directly. If you wish for us to notify all independent controllers, please specify that request when you contact us in order to exercise any of your rights. We will investigate and attempt to resolve complaints and disputes and make every reasonable effort to honour your wish to exercise your rights as quickly as possible and, in any event, within the timescales provided by applicable data protection laws. We reserve the right to ask for reasonable evidence to verify your identity before we provide you with any information and/or comply with any of your requests, as detailed below:
Subject to applicable law, we retain Personal Data as necessary for the purposes set forth above. We may delete information from our systems without notice to you once we deem it is no longer necessary for these purposes. Retention by any of our processors may vary in accordance with the processor’s retention policy.
In some circumstances, we may store your Personal Data for longer periods of time, for instance where we are required to do so in accordance with legal, regulatory, tax, audit, accounting requirements and so that we have an accurate record of your dealings with us in the event of any complaints or challenges, or if we reasonably believe there is a prospect of litigation relating to your Personal Data or dealings. To determine the appropriate retention period, we consider the amount, nature, and sensitivity of the Personal Data, the potential risk of harm from unauthorized use or disclosure of your Personal Data, the purposes for which we process your Personal Data, and whether those purposes can be achieved through other means, as well as applicable legal requirements.
Please contact us at [email protected] if you would like details regarding the retention periods for different types of your Personal Data.
Cookies and Similar Technologies
What are Cookies?
A cookie is a small piece of text that is sent to a user’s browser or device. The browser provides this piece of text to the device of the originating user when this user returns.
The specific names and types of the cookies, web beacons, and other similar technologies we use may change from time to time. However, the cookies we use generally fall into one of the following categories:
Third Party Cookies
How to Adjust Your Preferences
Most Web browsers are initially configured to accept cookies, but you can change this setting so your browser either refuses all cookies or informs you when a cookie is being sent. In addition, you are free to delete any existing cookies at any time. Please note that some features of the Services may not function properly when cookies are disabled or removed. For example, if you delete cookies that store your account information or preferences, you will be required to input these each time you visit.
Third-Party Applications and Services
All use of third-party applications or services is at your own risk and subject to such third party’s terms and privacy policies.
We reserve the right to send you service-related communications, including service announcements and administrative messages, without offering you the opportunity to opt out of receiving them.
We do not knowingly collect Personal Data from children under the age of sixteen (16). In the event that you become aware that an individual under the age of sixteen (16) has enrolled or used the Site and/or Platform without parental permission, please advise us immediately.
Changes to the Privacy Notice
We may update this Privacy Notice from time to time to keep it up to date with legal requirements and the way we operate our business, and we will place any updates on this webpage. Please come back to this page every now and then to make sure you are familiar with the latest version. If we make material changes to this Privacy Notice, we will seek to inform you by notice on our Site or per email.
Comments and Questions
If you have any comments or questions about this Privacy Notice or if you wish to exercise any of your legal rights as set out herein, please contact us at [email protected]run.ai.
Last updated: April 2020
Runai Labs Ltd., and Runai Labs USA Inc. (“Run:AI” or “us”, “our”, “we”) provides a website located at run.ai (the “Site”) and a management platform for AI infrastructure (the “Platform” and together with the Site, the “Solution”). The Platform is provided through a cloud-based platform located at app.run.ai. These Terms of Service (these “Terms”) govern our provision of Solution to you in connection with, or your access and use of the Solution. “User/s” or “you” includes persons visiting the Run:AI Site, as well as organizations which have subscribed to use the Platform and their personnel or persons affiliated with them.
Please read these Terms carefully. These Terms govern your use of the Solution. You must accept these Terms prior to using the Solution. By using the Solution, you signify your assent to these Terms and all their exhibits and you represent that you are authorized to accept these Terms on behalf of your company or organization. With respect to users of the Platform, your consent to be bound by these terms is both on your own behalf and on behalf of any corporate entity that employs you or which you represent or with which you are affiliated, and the term “you” as used herein will be deemed to refer to both you and your employer or entity with which you are affiliated, jointly and severally. Changes may be made to these Terms from time to time. Your continued use of the Solution will be deemed acceptance to amended or updated Terms. As such, you should check frequently to see if we have updated these Terms. If you do not agree to any of these Terms, please do not use the Solution.
This Data Processing Addendum (“DPA”) forms an integral part of, and is subject to the Terms of Service, entered into by and between you, the customer (“Customer” or “Controller”) and Run:Ai Labs Ltd., and Run:Ai Labs USA Inc. (“Run:Ai” and the “Terms”). Capitalized terms not otherwise defined herein shall have the meaning given to them in the Terms.
Whereas, in connection with the performance of its obligations under the Terms, Run:Ai may Process Customer Personal Data (both as defined below) on behalf of the Customer; and
Whereas, the parties wish to set forth the mutual obligations with respect to the processing of Customer Personal Data by Run:Ai;
Now therefore, intending to be legally bound, the parties hereby agree as follows:
Details of Processing of Customer Personal Data
This Schedule 1 includes certain details of the Processing of Customer Personal Data as required by Article 28(3) GDPR.
Subject matter and duration of the Processing of Customer Personal Data.
The subject matter and duration of the Processing of the Customer Personal Data are set out in the Terms, in Run:Ai’s Privacy Notice (“Privacy Notice”), and this DPA.
The nature and purpose of the Processing of Customer Personal Data:
Providing the Platform and rendering Services to the Customer, as detailed in the Terms and the Privacy Notice.
The types of Customer Personal Data to be Processed are as follows:
As detailed in the Privacy Notice.
The categories of Data Subject to whom the Customer Personal Data relates to are as follows:
Data Subjects who are employees, consultants, or agents of the Customer and use the Run:Ai’s Platform.
The obligations and rights of Controller.
The obligations and rights of Customer are set out in the Terms and this DPA.
Appendix 1 to the Standard Contractual Clauses
This Appendix forms part of the Clauses and must be completed and signed by the Parties.
The states may complete or specify, according to their national procedures, any additional necessary information to be contained in this Appendix.
The data exporter is:
Customer who has entered into the DPA to which this is attached.
The data importer is:
Run:Ai, Inc. and Run:Ai Labs Ltd., providing a management platform for AI infrastructure
The personal data transferred concern the following categories of data subjects (please specify):
As set out in Schedule 1 to the DPA
Categories of data
As set out in Schedule 1 to the DPA
Special categories of data (if appropriate)
The personal data transferred concern the following special categories of data (please specify):
The personal data transferred will be subject to the following basic processing activities (please specify):
As set out in Schedule 1 to the DPA
Appendix 2 to the Standard Contractual Clauses
This Appendix forms part of the Clauses and must be completed and signed by the Parties.
Description of the technical and organisational security measures implemented by the data importer in accordance with Clauses 4(d) and 5(c) (or document/legislation attached):
Run:Ai uses firewalls to protect our internet connection This will be your first line of defense against an intrusion from the internet.
Run:Ai uses the most appropriate secure settings for its devices and software. Most hardware and software will need some level of set-up and configuration in order to provide effective protection.
Run:Ai controls who has access to your data and services Restrict access to your system to users and sources you trust.
Run:Ai protects itself from viruses and other malware.
Run:Ai keeps its software and devices up-to-date. Hardware and software needs regular updates to fix bugs and security vulnerabilities.
Run:Ai regularly backup its data. Regular backups of your most important data will ensure it can be quickly restored in the event of disaster or ransomware infection.
Last revised: Aug 3, 2022
No purchase necessary to enter or win.
No purchase or payment will increase your chance of winning.
These rules govern the Survey Incentive Promotion (the “Promotion”) being conducted by Runai Labs Ltd. and Runai Labs USA Inc. beginning on Monday, August 8, 2022 at 09:00 a.m. ET and ending on Friday, September 30, 2022 at 17:00 p.m. ET (Promotion Period).
During the Promotion Period, follow the link provided to complete and submit the survey (2022 State of AI Infrastructure Survey). Only one entry per person during the Promotion Period will be allowed. All entries submitted become the sole property of Run:ai and will not be acknowledged or returned. Use of any device to automate entry is prohibited and will result in disqualification. Any attempt to obtain entries by using fictitious or non-functioning email addresses, identities, registrations and logins, or any other methods will void that entrant’s entries and that entrant may be disqualified. Proof of submission of an entry shall not be deemed proof of receipt by Run:ai. Computers at Run:ai will be the official time keeping devices for the Promotion. Run:ai is not responsible for lost, late, incomplete, invalid, unintelligible or misdirected registrations, which will be disqualified.
The Promotion is open to all persons who are 18 years of age or older. Employees of Run:ai, the members of their immediate families (spouse, parent, sibling, or child), and those living in the same household of each (whether related or not), are ineligible to win. This Promotion is subject to all applicable federal, state, and local laws and regulations and is void where prohibited.
Participants are required to provide truthful information. In order to claim the prize, Run:ai may require the winners to provide a valid government issued photo identification card along with their complete current mailing address, date of birth, and phone number. Run:ai will disqualify any individuals who do not meet these eligibility requirements.
The prize (“Prize”) is one (1) Bose 700 headphones. The winner will only receive one prize. Odds of winning depend on the total number of entries received during the Promotion Period.
Prize will be sent by Run:ai to the address provided by the winner. Participants are eligible to win only one time during the Promotion Period. The winner will be solely responsible for all taxes and all other fees and expenses not specified herein associated with the receipt and use of the Promotion award. Winner is solely responsible for providing the correct address the prize will be sent to. Run:ai will not be responsible for any changes Winner would like to make or mistakes made in the winners’ address, and will not send a substitute prize in such cases
The prize is expressly limited to the item listed above and unless otherwise expressly specified, does not include taxes, gratuities, or any other expenses. Other restrictions may apply.
The Promotion may be combined with other Run:ai promotions. Where a conflict exists between promotions, Run:ai reserves the right to determine which promotion will apply. Run:ai reserves the right to modify, suspend, cancel or extend any promotion at any time without prior notice. Run:ai also reserves the right to change, add, delete, or alter in any way the official Promotion details and restrictions at any time during any promotion, without prior notice.
Decisions made by Run:ai management with respect to the Promotion are final. The Promotion is governed by and subject to the laws of the State of Israel. Void where prohibited by law. Promotion award recipients will pay all applicable taxes and fees.
If for any reason this Promotion cannot be executed as planned, including, but not limited to, as a result of infection by computer virus, tampering, unauthorized intervention, fraud, technical failures, incomplete or unintelligible entries, or any other causes beyond the control of Run:ai that corrupt or affect the security, administration, fairness, integrity or proper conduct of the Promotion, or if the Promotion is compromised or becomes technically corrupted in any way, electronically or otherwise, Run:ai reserves the right to cancel, terminate or modify the Promotion. If the Promotion is terminated before the original end date, those participating in the Promotion prior to the termination will still be eligible to receive the Promotion award.
Run:ai, in its sole discretion, reserves the right to disqualify any person tampering with the entry process or the operation of Run:ai or the websites. Failure to comply with the rules of the Promotion may result in a participant’s disqualification and/or forfeiture of any prize. If Run:ai makes a good faith determination that cheating or fraudulent activity has occurred in connection with the Promotion, Run:ai reserves the right to disqualify that participant from winning future promotions and to prosecute and seek damages to the fullest extent permitted by law.
Run:ai reserves the right to make changes in the rules of the Promotion, including, without limitation, the substitution of an award of equivalent value, which will become effective upon announcement. If due to circumstances beyond the control of Run:ai, any competition or award-related event or travel is delayed, rescheduled, postponed or cancelled, Run:ai reserves the right, but not the obligation, to cancel or modify the Promotion and shall not be required to award a substitute prize.
Run:ai is not responsible for typographical or other errors in the printing, the offering or the administration of the Promotion, or in the announcement of the Promotion award. For a copy of these Official Rules, send a self-addressed stamped envelope for receipt to “Survey Incentive Promotion Official Rules,” Attn: Naomi Friedrich, Run:ai, Ha'arba'a Street 17, Tel Aviv, Israel 64739. For the name(s) of the prize winner(s), send a self-addressed stamped envelope for receipt to the above address marked “Survey Incentive Promotion Winner.” The Official Rules shall also be available during regular business hours at the Run:ai offices.